Effective Date: [04 March 2023]

1. Introduction
Titan Centre of Excellence ("Titan," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, disclose, and protect your information when you engage with our services, whether through our website, in person, or via other communications.

2. Information We Collect
We may collect and process the following types of personal information:

• Personal Identification Information: Name, contact details (email, phone number, address), job title, and employer.
• Professional Information: Resumes, qualifications, skills, and employment history if submitted for recruitment purposes.
• Usage Data: IP address, browser type, browsing patterns, and other technical information collected through cookies when you visit our website.
• Financial Information: Billing and payment information if you make a purchase or engage in paid services with Titan.
• Other Information: Any additional information you voluntarily provide to us through forms, applications, or communications.

3. How We Use Your Information
Titan uses your information to provide and enhance our services, including:

• Service Provision: To deliver workforce development, recruitment, and training services.
• Customer Support: To respond to inquiries, requests, or feedback.
• Recruitment Services: To assess candidates' qualifications and suitability for specific job roles on behalf of our clients.
• Compliance: To meet legal, regulatory, and contractual obligations.
• Marketing Communications: To send you updates, newsletters, and promotions if you have opted in to receive them.
• Improvement of Services: To analyze trends, usage, and other data to enhance our service offerings.

4. Disclosure of Your Information
We may share your personal information with:

• Affiliates and Partners: Service providers and partners assisting us in providing our services.
• Clients: Prospective employers if you are applying for a position through Titan.
• Regulatory Authorities: As required by law, regulation, or legal process.
• Third-Party Service Providers: Vendors that perform services on our behalf, such as payment processors, IT service providers, and email providers, who are bound by confidentiality agreements.

5. Data Security
Titan implements reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction. Despite these measures, no data transmission over the internet can be guaranteed to be completely secure.Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your information.
• Deletion: You may request that we delete your personal information, subject to legal limitations.
• Restriction and Objection: You may have the right to restrict or object to certain processing activities.

To exercise any of these rights, please contact us using the contact information below.

8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage, and provide relevant marketing content. You can manage your cookie preferences through your browser settings.

9. Changes to this Privacy Policy
Titan reserves the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting an updated version on our website. We encourage you to review this Policy periodically to stay informed about how we protect your information.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Titan Centre of Excellence
Address: 1031 Stanza Bopape STR, Hatfield, Tshwane Metro, 0083
Email: info@titant.co.za
Phone: 012 004 1417

Acknowledgment and Consent
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described